A autenticidade da marca e seu efeito na imagem e reputação da marca de produtos de cerveja no México
DOI:
https://doi.org/10.18046/j.estger.2021.160.3966Palavras-chave:
autenticidade, imagem, marca, cervejaResumo
A autenticidade da marca tornou-se um aspecto relevante para o consumidor, portanto, o objetivo do estudo é determinar sua influência na imagem e reputação da marca dos produtos cervejeiros. Para tanto, foi aplicado um questionário na região Nordeste do México a 200 consumidores. A análise dos dados se deu por meio de equações estruturais e moderação categórica com a técnica de Partial Least Squares (PLS). Os resultados indicam que autenticidade-compromisso com a qualidade e autenticidade-sinceridade afetam a imagem e a reputação da marca; em contraste, a herança da autenticidade não influencia a imagem ou reputação da marca. A restrição categórica aponta para diferenças no sexo em termos de herança de autenticidade e reputação.
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