A satisfação no trabalho como efeito moderador entre as práticas organizacionais de recursos humanos e as linhas estratégicas de responsabilidade social corporativa no México
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https://doi.org/10.18046/j.estger.2020.157.3790Palavras-chave:
práticas de recursos humanos, Responsabilidade Social Empresarial, MéxicoResumo
O objetivo deste artigo foi conhecer o efeito moderador que a satisfação no trabalho tem nas práticas de recursos humanos e nas linhas estratégicas da responsabilidade social empresarial, isto é a ética empresarial, o desenvolvimento sustentável, o desenvolvimento social e a qualidade de vida. Para isso, utilizou-se uma metodologia quantitativa que implicou na elaboração de um questionário com 37 itens, do qual foram coletados 458 dados de pessoas que trabalham em empresas no Nordeste do México. As principais conclusões destacam que a prática de recursos humanos mais relevante é atender às expectativas dos funcionários no prazo; além disso, observa-se que a satisfação no trabalho tem efeito moderador sobre as variáveis propostas. Conclui-se que essas práticas são fundamentais na implementação de estratégias de responsabilidade social.
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