Impact of inclusion, sensemaking, and intragroup and personal conflicts on strategic commitment
DOI:
https://doi.org/10.18046/j.estger.2024.170.6411Keywords:
strategic commitment, strategy implementation, conflict, inclusion, sensemakingAbstract
This study aimed to explore the interrelationship between strategic commitment, inclusion, sensemaking, and structured intragroup and personal conflicts during strategy implementation. A cross-sectional, correlational, and causal analysis was conducted with a sample of 192 workers in Mexico. Findings revealed a positive relationship between strategic commitment, inclusion, and sensemaking, and a negative relationship, both directly and indirectly, of structured personal conflict with each of these elements. The novelty of this paper lies in the finding that structured personal conflict negatively affects both inclusion and sensemaking. Based on these results, it is recommended to address individuals experiencing this type of conflict, as they may negatively impact performance crucial for organizational development.
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