Implementing work-life balance policies in SMEs: a multiple case study in the software industry
DOI:
https://doi.org/10.18046/j.estger.2018.147.2592Keywords:
work-life balance, small and medium-sized enterprises, software industryAbstract
The literature on work-life balance policies has grown significantly in recent years. However, few research studies have explored its implementation in small and medium-sized enterprises, particularly, in highly dynamic sectors of the economy, where talent retention is a key source of competitive advantage. Through a qualitative multiple case study approach, this paper examines the work-life balance policies put in place in four small and medium-sized software companies in Argentina. Our findings report the existence of two modes for implementation: standardized benefits broadly available to all and individualized benefits negotiated by each employee. Furthermore, a number of organizational factors and individual characteristics are identified that determine employee access to benefits.
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Coffey, A. y Atkinson, P. (1996). Making sense of qualitative data: complementary research strategies. Thousand Oaks: Sage Publications, Inc.
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Daverth, G., Hyde, P. y Cassell, C. (2016). Uptake of organizational work-life balance opportunities: The context of support. International Journal of Human Resource Management, 27(15), 1710-1729.
De Sivatte, I. y Guadamillas, F. (2014). ¿La disponibilidad de medidas de conciliación y la cultura trabajo-familia disminuyen el conflicto trabajo-familia de los empleados? Universia Business Review, 44(4), 55-71.
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Ehrhart, K. H., Mayer, D. M. y Ziegert, J. C. (2012). Web-based recruitment in the Millennial generation: Work-life balance, website usability, and organizational attraction. European Journal of Work and Organizational Psychology, 21(6), 850-874.
Eisenhardt, K. (1989). Building theories from case study research. Academy of Management Review, 14(4), 532-550.
Eriksson, P. y Kovalainen, A. (2008). Qualitative research in business studies. London: Sage.
Evans, J. M. (2001). Firms' contribution to the reconciliation between work and family life. Labour Market and Social Policy Occasional Papers, 45, 1-47.
Frankland, J. y Bloor, M. (1999). Some issues arising in the systematic analysis of focus group materials. En R. S. Barbour y J. Kitzinger (Eds.), Developing focus group research: Politics, theory and practice, pp. 144-155. Thousand Oaks, CA: Sage Publications Ltd.
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Friese, S. y Ringmayr, T. G. (2013). User's Manual for ATLAS. ti 7.0. Berlin: ATLAS. ti Scientific Software Development GmbH.
Fuchs, R. M. (2011). Las prácticas de conciliación vida personal-vida laboral y su relación con el avance de la mujer en la jerarquía organizacional: El caso de las empresas grandes limeñas. Journal of Business, 3(1), 86-95.
Gajendran, R. S. y Harrison, D. A. (2007). The good, the bad, and the unknown about telecommuting: Meta-analysis of psychological mediators and individual consequences. Journal of Applied Psychology, 92(6), 1524-1541.
Galinsky, E., Bond, J. T. y Friedman, D. E. (1993). The changing workforce: Highlights of the national study. Nueva York: Families and Work Institute.
Gilchrist, V. J. (1992). Key informant interviews. En B. F. Crabtree, y W. L. Miller (Eds.), Doing Qualitative Research. London: Sage .
Gil Flores, J. (1993). La metodología de investigación mediante grupos de discusión. Enseñanza, 10(11), 199-214.
Glass, J. L. y Estes, S. B. (1997). The family responsive workplace. Annual Review of Sociology, 23(1), 289-313.
Goodstein, J. D. (1994). Institutional pressures and strategic responsiveness: Employer involvement in work-family issues. Academy of Management Journal, 37(2), 350-382.
Greenhaus, J. H., Collins, K. M. y Shaw, J. D. (2003). The relation between work-family balance and quality of life. Journal of Vocational Behavior, 63(3), 510-531.
Guest, G., Bunce, A. y Johnson, L. (2006). How many interviews are enough? An experiment with data saturation and variability. Field Methods, 18(1), 59-82.
Harker, L. (1996). The family-friendly employer in Europe. En S. Lewis y J. Lewis (Eds.) The work-family challenge: Rethinking employment, pp. 48-62. London: Sage Publications.
Hernández, V. S. (2009). La industria del software. Estudio a nivel global y América Latina. Observatorio de la Economía Latinoamericana, 116, 1-23.
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2018-06-21
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Implementing work-life balance policies in SMEs: a multiple case study in the software industry. (2018). Estudios Gerenciales, 34(147), 172-189. https://doi.org/10.18046/j.estger.2018.147.2592
