Corporate, operational, and information systems strategies: Alignment and firm performance

Ricardo A. Santa; Alejandro Acosta; Silvio Borrero; Annibal Scavarda

doi:10.18046/j.estger.2020.157.3749

Authors

Ricardo A. Santa Profesor - Investigador, Departamento de Gestión Organizacional, Universidad Icesi, Cali, Colombia. https://orcid.org/0000-0003-2584-2928
Alejandro Acosta Profesor - Investigador, Departamento de Gestión Organizacional, Universidad Icesi, Cali, Colombia. https://orcid.org/0000-0003-1735-4166
Silvio Borrero Decano, Facultad de Ciencias Económicas y Administrativas, Pontificia Universidad Javeriana Seccional Cali, Cali, Colombia. https://orcid.org/0000-0003-2808-0033
Annibal Scavarda Associate Professor, Management Information Systems, Universidad Federal del Estado de Río de Janeiro, Rio de Janeiro, Brasil.

DOI:

https://doi.org/10.18046/j.estger.2020.157.3749

Keywords:

strategic alignment, information systems, technological innovation, operational effectiveness, firm performance

Abstract

This study investigates the effect of the alignment between corporate, operational, and information systems strategies and firm performance. Data were collected from the application of 138 questionnaires to large utility companies in the Australian electricity sector. In the analysis, modeling using structural equations was used to establish the dependency relationship between the variables. The results suggest that aligning operational and information systems strategies can improve firm performance. Likewise, no direct effect of corporate strategy on the firm performance was found.

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