KNOWLEDGE AND INNOVATION OF ORGANIZATIONAL TRANSFORMATION PROCESSES: THE CASE STUDY OF BANKING ORGANIZATIONS IN COLOMBIA (Article published in Spanish). estud.gerenc. [Internet]. 2009 Sep. 30 [cited 2026 Oct. 21];25(112):71-100. Available from: https://www2.icesi.edu.co/revistas/index.php/estudios_gerenciales/article/view/313